Memberships & Admissions

Your Community Hub for Connection & Wellbeing!

Join the Vivo Community – Where Connection and Wellbeing Thrive

As we celebrate our 20th anniversary, we invite you to be a part of the next chapter in Vivo’s story. Through the spirit of Kapwa—which means ‘kindred,’ ‘neighbor,’ and ‘fellow human’—we embrace a shared identity and communal care that strengthens our bond as a community. Now, more than ever, your membership means more than just access to a fitness center; it means being a part of something bigger.

Membership & Drop-In Prices
Become a Member
Membership Benefits
Refer a Friend Program
The V.I.V.O. Fee & Renewals
Terms & Conditions
Fee Assistance

Join Online Today!

How to Become a Member

In-Person Membership:
Visit Vivo Centre at our East Guest Services ( Our new main Customer Service Desk) during regular business hours to purchase a membership. Our friendly staff will be happy to assist you in finding the perfect membership option for your needs.

Online Membership:
Can’t make it in person? No problem! Click the link below to create an account and log into our Guest Portal to purchase your Vivo membership. Vivo members enjoy the convenience of booking and registering for all your favorite activities in one spot!

Become a Member!

Why Become a Member?

Celebrate 20 Years with Exclusive Benefits!

Being a member of Vivo means connecting with like-minded people who share your values of respect, inclusivity, and growth. From Annual to Continuous, Subsidy, and Corporate Memberships, we have options to suit everyone.

Explore Vivo’s Community Hub – The Centre: Dive into our vibrant wellness center, where you can enjoy Canada’s one-of-a-kind Indoor Park, over 60 inclusive fitness classes each week, a refreshing aquatics center, thrilling ice skating, dynamic courts, calming Sensory Time, and so much more!

Innovate and Explore: At Vivo, we’ve spent over a decade researching how to spark healthier habits. Our BMO Collaboratory is a welcoming space where curiosity leads to new ideas for staying active, connected, and resilient.

Member Perks:
- Priority Registration: Members get early access to book fitness classes and prime pool times.
- Program Discounts: Save 15% on our 8+ week classes, including swimming, fitness, preschool, skating, and camps!
- Support Our Cause: Your membership helps us promote whole-person wellbeing and build healthier communities.
- Free Parking: Say goodbye to parking fees—members park for free.
- Extra Benefits: Enjoy added conveniences from our strategic partnerships.

Become a Member

Refer a Friend Program!

Exclusive Vivo Member Benefit!

Refer a Friend Program: Receive a membership extension or free payments when you refer friends.

Referral forms must be submitted before or on the new membership’s start date.
- Vivo will not honour referral forms submitted after the membership start date.
For each new referral, the referring account will receive either a 2-week extension (for annual memberships) or a waived payment (for continuous memberships).
The referred account must not have held an active membership within the past six months.
The referring account must have been an active member for the past four months.
The V.I.V.O. fee is applicable to all new memberships.
All previous balances must be cleared before any new memberships can be activated.

Open Referral Form

Read More Here

Enjoy services and additional wellness from our tenants!

Calgary Public Library Access: Dive into a world of knowledge with access to the Country Hills Library, seamlessly integrated into Vivo Centre. Explore a wealth of resources and opportunities for learning, entertainment, and community engagement.
Fresh Kitchen Convenience: Refuel and recharge with healthy food options from Fresh Kitchen, conveniently located within Vivo Centre. Whether you need a quick snack or a nutritious meal, Fresh Kitchen has you covered with quality, freshness, and taste in mind.
Multilingual Rehabilitation Services: Access comprehensive physiotherapy and sports medicine treatments at Panther Sports Medicine, offered in multiple languages including Cantonese, Punjabi, Gujrati, Hindi, Igbo, African Pidgin English, French, and English, ensuring inclusivity and personalized care.
Revitalizing Beverages at Drip: Indulge in hot and cold beverages, from morning coffee to post-workout smoothies, at Drip Powered by Congress Coffee. Treat yourself to tasty delights conveniently located near the arena lobby at Vivo Centre.

These tenant perks complement your membership benefits, enhancing your overall experience at Vivo Centre.

Join Vivo Today!

The V.I.V.O. Fee & Membership Renewals

Understanding the V.I.V.O. Fee
The V.I.V.O. (Vital Investment and Valued Operations) Fee* of $75 was introduced to enhance the guest experience and applies all new prepaid annual, continuous and subsidized memberships. This fee helps us streamline payment processing and make continuous improvements that directly benefit you. We’ll use it to upgrade our systems, adopt new technologies, and optimize our services to serve you better. Rest assured, we’ve carefully assessed this fee to ensure fairness and transparency.

Renewing Your Membership
If your membership is ending soon, you can renew it within 60 days without being charged the fee again. Simply renew in-person at Vivo Centre to waive the fee. If you renew online within 60 days, the $75 fee will be charged initially, but we’ll reimburse it to you during your next visit. To avoid this refund process, please visit our East Guest Services desk for membership renewals within 60 days of expiring.

If your membership has been expired for more than 60 days, you’ll need to purchase a new membership, and the V.I.V.O. Fee will be applied.

*Formerly known as the Community Investment Fee.

Terms & Conditions

The V.I.V.O. (Valued Investment and Vital Operations) Fee of $75 will apply to all NEW memberships as of November 1st, 2023. The re-introduction of what was formerly known as the Community Investment Fee, now called the V.I.V.O. Fee (Vital Investment and Valued Operations Fee) that will be introduced on all membership purchases. This fee of $75 on all prepaid annual and continuous memberships, including subsidized memberships, will be implemented to help cover the costs associated with payment processing and ongoing improvements within our organization. The fee will go into effect November 1, 2023, and be charged at the time of purchase, one-time, during the life of the membership. If a membership lapses, and is not resumed within 60 days, the V.I.V.O. Fee will be applicable. Please note that the V.I.V.O Fee is non-refundable. The re-introduction of the V.I.V.O. Fee will enable us to streamline payment processing procedures and invest in continuous improvements to enhance your overall experience. These improvements may include upgrading our systems, implementing new technologies, and optimizing our services to better serve you.
Please note that membership and admission prices are subject to GST except Youth and Child.
Refunds are not provided for facility closures on STAT days, due to maintenance, or for non-usage.
Term memberships (prepaid annual individual and household passes, 10X pass) have an expiry of 1 year.
Credits on account are non-refundable and must be used towards a Vivo offering.
Refunds of credits are only granted for medical reasons with a valid medical note, or for job relocation out of the city and cannot be processed for an account that is not yours. A $30 administrative fee applies for relocation. Proof of relocation is required. Other refunds due to unforeseen circumstances will be on a case-by-case basis and will have the $30 administration fee charged
Click here to see our youth fitness policy.