Privacy Policy

Vivo recognizes the importance of privacy protection and we are dedicated to protecting your privacy and safeguarding your personal, business, and financial information.

As part of the commitment to maintaining the accuracy, confidentiality, and security of your personal and financial information, the Association has adopted the Ten Privacy Principles to govern our actions as they relate to your personal information.

Principle 1: Accountability
Being responsible for maintaining and protecting the personal information under our control. In fulfilling this mandate, we are responsible for designating a Chief Privacy Officer who is accountable for the compliance with the Ten Privacy Principles.

Principle 2: Identifying Purposes
The purposes for which information is collected shall be identified before or at the time of collection.

Principle 3: Consent
The knowledge and consent of the employee or customer is required for the collection, use or disclosure of information except where required or permitted by law.

Principle 4: Limiting Collection
The information collected must be limited to those details necessary for the purposes identified. Information must be collected by fair and lawful means.

Principle 5: Limiting Use, Disclosure, and Retention
Information may only be used or disclosed for the purpose for which it was collected unless the employee or customer has otherwise consented, or when it is required or permitted by law. Information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6: Accuracy
Information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7: Safeguarding Information
Information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8: Openness
The Association is required to make information available to employees or customers concerning the policies and practices that apply to the management of their information.

Principle 9: Access
Upon request, an employee or customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Employees or customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 10: Handling Complaints and Suggestions
Employees or customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person accountable for privacy in the Association.

If you have a question about the privacy policies stated above, please direct them to the Finance & Administration Director through 403-532-1013.

Any changes to our privacy policy and information handling practices shall be acknowledged in this policy in a timely manner. We may add, modify or remove portions of this policy when we feel it is appropriate to do so.