Guest Portal

Your one stop shop!

Access the Portal

Book and register for all your favourite activities conveniently in one spot.

  • Purchase your annual pre-paid memberships for yourself or your household
  • Register for programs such as fitness programs, summer camps, preschool and skating lessons
  • Book meeting spaces, arenas and other facilities
  • Update your personal and payment information
  • Add family members to your account

How to log in:

If you are an existing Vivo Member you can use your old email and reset your password. If you are new to Vivo, select Create a Profile and follow the prompts.  

  • Go to the portal.
  • Go to Login/Create Profile
  • Click Reset Password
  • Enter your email address (please use the same email you used to log into the old system)
  • Follow the instructions to reset password
  • That’s it, you are in! 

Need a helping hand? 

Here’s how to get more information around the new online guest portal:

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