Your one stop shop!
Book and register for all your favourite activities conveniently in one spot.
- Purchase your annual pre-paid memberships for yourself or your household
- Register for programs such as fitness programs, summer camps, preschool and skating lessons
- Book meeting spaces, arenas and other facilities
- Update your personal and payment information
- Add family members to your account

How to log in:
If you are an existing Vivo Member you can use your old email and reset your password. If you are new to Vivo, select Create a Profile and follow the prompts.
- Go to the portal.
- Go to Login/Create Profile
- Click Reset Password
- Enter your email address (please use the same email you used to log into the old system)
- Follow the instructions to reset password
- That’s it, you are in!
Need a helping hand?
Here’s how to get more information around the new online guest portal:
- Watch a how-to video
- How to Get Started (in English, en Français, en Español)
- How to Register for a Program or Service (in English, en Français, en Español)
- How to Rent a Facility (in English, en Français, en Español)
- Download the instructions
- Talk to our Guest Services team at guestservices@vivo.ca or call 403-532-1013.