Memberships & Admission

Updated: June 14, 2021

Members we have a special update for you!  

For current members: 

  • The month of July is complimentary for those reactivating their memberships  
  • Prepaid memberships and term passes will be extended by the amount of time they were on hold  
  • 10x passes expiration has been extended until December 31, 2021
  • Members are encouraged to fill out a form below to indicate their preference of resuming or continuing on hold 


Get Your Membership.

Play your way anytime and anywhere 24/7 with a Vivo membership. You get access to exclusive year-round experiences!

New Memberships  

  • Memberships are being reduced to Continuous and Drop-in only, pricing will remain the same   
  • Existing memberships will be honoured as is 

For members, pre-book your spot on the MyWellness App’.

For non-members, see below for instructions, you cannot pre-book ahead of time because you have to check-in at Guest Services.

HEALTHY HABITS AT VIVO

  • Practice 2 meters of physical distancing from all staff and other guests at all times.
  • Masks are mandatory inside.
  • Follow all directional signage.

WHAT’S NEW?

  • All drop-in classes and to reserve time in areas at Vivo must now be pre-booked on the ‘My Wellness app’. (links available below)
  • You can book experience up to 72 hours in advance and until the experience start time if space is available.

PAUSING YOUR MEMBERSHIP

Do you need to pause your membership? Don’t worry about cancelling it, you can put your payments on hold until you are back and using the facility.

Use the “Membership Management Form” linked above.

As member you get unlimited access to all drop-in classes available. Plan your day at Vivo today! For drop-in schedule check out the Virtual Vivo Timetable.

Virtual Vivo

Nothing should get in the way of play!

Learn more about our Everybody Plays Program & Pass Subsidy.

Find out more

LOCKERS AND EQUIPMENT

** NOT AVAILABLE AT THIS TIME ** Wallet Lockers: Tokens available at no cost. Please see Guest Services. Coin: $0.50 non-refundable ($10 charge for lost keys) Daily: Free with your own lock (limited; first come, first served)

Facility & Customer Experience Enhancement Fee

Customer Description: Vivo is a self-sustaining Charity. This one-time, non-refundable fee directly supports our Members’ experience within the Facility.  This fee is used to support investments in equipment repair and maintenance, new equipment, accessibility, technology, or other building and experience enhancements.  Vivo is operating the facility on behalf of the City of Calgary.  As such Vivo is not part of the City of Calgary’s budget. New Pricing

  • All 4 months, 12 months or continuous memberships – $50 (family, adult, youth, child, etc).
  • Short term passes – 1 month, drop-in – no charge fee

MEMBERSHIP BENEFITS:

  • Access to everything at Vivo- online, in-person, at home and in the community.
  • Unlimited 24/7 access to LIVE and pre-recorded fitness classes and workout clips on Virtual Vivo.
  • Vivo’s My Wellness App to track your daily personal activity and pre-book your spot in any group fitness class or drop-in fitness, swim, skate and gym opportunities.
  • Complimentary group fitness classes to enhance your well-being.
  • 15% off registered programs like swim, skate, camps, education, fitness and more.
  • A referral bonus is available for sharing with friends.
  • Ability to temporarily pause your membership when you need it.
  • Vivo has an unwavering commitment to the safety and wellbeing of all members.

*See below for terms and conditions.

Prices

CONTINUOUS MEMBERSHIPS

INDIVIDUAL  RATE  FAMILY  RATE 
Adult (18-59)  $74/mo  First Adult  $74/mo 
Adult (60+)  $55/mo  Second Adult  $48/mo 
Student (ID required)  $55/mo  First Child  $11/mo 
Youth (13-17)  $45/mo  Second Child  $11/mo 
Child (2-12)  $35/mo  Third Child  FREE 


A SPECIAL NOTE ON FAMILIES

Any member of the household with the same address.  Our Vivo family can be anyone who resides within the home with the same address on a Government-issued ID and can include up to 4 adults. Government ID must show the same address for all members on the account.

HOW TO ACCESS VIVO

All current members

The primary passholder will receive an email from Technogym (the MyWellness app partner) with a link to activate their account.

Individual Passholders  Family  Passholders  Youth Passholders 
Download the ‘MyWellness App’  Download the ‘MyWellness App’  Download the ‘MyWellness App’ 
Complete your profile with your active primary email  Complete your profile with your active primary pass holder email  Complete your profile with your active primary email 
Pre-book your Vivo experiences  You can now book Family/Cohort Experiences.     If individuals on your family pass would like to book individual experiences.     Vivo will have to add them to your account. You will have to email the following information: 

  • Full Name 
  • Birthday 
  • Gender 
  • Membership Number 

  Once added, all individuals can prebook their Vivo experiences  

Parent or guardian will have to fill out a one-time waiver for everyone under the age of 18.    Then you can prebook your spot for Vivo Experiences.    Please note:   Drop-in gym and fitness are for ages 13+ 

For Drop-in Admission

  • Check-in Guest Services
  • For ages 16+ we require a government ID
  • Vivo staff will add you to our program system
  • We require all members of your party to be registered in our system and follow the healthy habit protocols. Forms are available online on your phone.
  • Please arrive 15 mins prior to your drop-in time.
  • SEE BELOW FOR RATES

*Reservations are subject to availability

MORE INFORMATION ABOUT THE MEMBER BENEFITS

REFERRAL BONUS

As a thank you, you will get 50% off one month of your primary membership when they join Vivo. Here’s how it works:

  • Refer someone
  • Tell them to let us know you referred them when they sign up for a 12 Month or Continuous Membership
  • You save 50% off the cost of your Continuous Membership for one month!

*50% discount applied to primary member only

DROP-IN

VISITOR SINGLE TEN TIMES
Adult (18-59) $15 $135
Adult (60+) $10 $90
Student (ID required) $10 $90
Youth (13-17) $9 $81
Child (6-12) $7 $63
Preschool (2-5) $5 $45
Family (2 adults + children under 18) $30 $270

 

Public Skate And Shinny

VISITOR SINGLE TEN TIMES
Adult (18-59) $7.50 $67.50
Adult (60+) $6 $54
Student (ID required) $6 $54
Youth (13-17) $5 $45
Child (6-12) $4 $36
Preschool (2-5) $3 $27
Family (2 adults + children under 18)  $15 $135

ABOUT CHILD CARE

Child Care services will be closed indefinitely due to the current COVID 19 restrictions and future construction plans starting in 2021.