Pre-Expansion Credits Expire August 31, 2024

Posted June 07 2024

Important Reminder: Activate Your Unused Pre-Expansion Credits before Aug. 31st! 

A friendly reminder, if you have unused credits on your account from before our renovations and expansion, these credits will expire on August 31, 2024. We want to ensure you have the opportunity to make the most of these credits before they expire.

What You Can Do:

  1. Use Your Credits:
    Apply your credits to any of our fantastic programs, passes, or memberships. Log in to your Vivo account or visit Guest Services for assistance.
  2. Donate Your Credits:
    Consider donating your unused credits (over $20) to our Everybody Plays initiative. Your donation will help provide access to our programs for underrepresented communities. Donate over $25 to receive a tax receipt!

Your unused account credits are the key to spreading joy, wellness and inclusivity! Don’t let them slip away. As a registered charity, Vivo ensures your credits create a brighter future for all.

If you need any help or have questions, our friendly Guest Services team is here to assist you. You can reach us at or visit us in person.

Thank you for being a part of our Vivo community!

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