Memberships & Admissions

Your Community Hub for Connection & Wellbeing!

At Vivo, we’re more than a charity and more than a recreational center; we’re a vibrant community focused on wholistic wellbeing. Our inclusive environment cultivates connections with oneself, community, and planet, promoting healthy living for all. With affordable options and fee assistance, we’re here to support your wellness journey, no matter your background.

Your membership directly fuels our mission of creating healthier generations, making your investment not only in yourself but in a brighter, healthier future for all. Join us today and be part of something truly meaningful!

 

 

Join Online Today!

How to Become a Member

In-Person Membership:
Visit Vivo Centre at our East Guest Services ( Our new main Customer Service Desk) during regular business hours to purchase a membership. Our friendly staff will be happy to assist you in finding the perfect membership option for your needs.

Online Membership:
Can’t make it in person? No problem! Click the link below to create an account and log into our Guest Portal to purchase your Vivo membership. Vivo members enjoy the convenience of booking and registering for all your favorite activities in one spot!

Become a Member!

Membership Benefits

  • Access to Vivo Centre’s Activities:Immerse yourself in our newly expanded community wellness hub, featuring Canada’s first-of-its-kind Indoor Park, a diverse array of over 60 inclusive fitness classes per week, our rejuvenating aquatics center, exhilarating ice skating, dynamic court activities, tranquil Sensory Time, and more!
  • Research and Innovation Hub: Vivo is also a research and innovation hub with over 10 years of research in igniting a mindset shift in individuals to create a healthier future. Our BMO Collaboratory is an open-minded place to be curious and courageous in exploring, testing, measuring, and scaling new kinds of healthy living solutions to be more active, connected, and resilient.
  • Priority Registration: Secure your spot in group fitness classes and preferred pool times with advanced registration for members.
  • Program Discounts: Save 15% on our 8+ week registered classes and programs. Get early access to registration for swimming, fitness, preschool, skating, and camps!
  • Childminding Services: Enjoy peace of mind while you work out or participate in activities knowing that your child is being cared for in a safe and nurturing environment. Members save 15%
  • Support Charitable Work: Join Vivo and directly support our mission to promote wholistic wellbeing and create healthier generations.
  • Complimentary Parking: No more parking hassles! Park for free as a Vivo member.
  • Convenient Tenant Benefits: Receive additional support and conveniences to enhance your membership experience! Scroll down for more details on Vivo Centre’s strategic partnerships!
Become a Member

Enjoy convenience and additional wellness support from our tenants!

  1. Calgary Public Library Access: Dive into a world of knowledge with access to the Country Hills Library, seamlessly integrated into Vivo Centre. Explore a wealth of resources and opportunities for learning, entertainment, and community engagement.
  2. Fresh Kitchen Convenience: Refuel and recharge with healthy food options from Fresh Kitchen, conveniently located within Vivo Centre. Whether you need a quick snack or a nutritious meal, Fresh Kitchen has you covered with quality, freshness, and taste in mind.
  3. Multilingual Rehabilitation Services: Access comprehensive physiotherapy and sports medicine treatments at Panther Sports Medicine, offered in multiple languages including Cantonese, Punjabi, Gujrati, Hindi, Igbo, African Pidgin English, French, and English, ensuring inclusivity and personalized care.
  4. Revitalizing Beverages at Drip: Indulge in hot and cold beverages, from morning coffee to post-workout smoothies, at Drip Powered by Congress Coffee. Treat yourself to tasty delights conveniently located near the arena lobby at Vivo Centre.

These tenant perks complement your membership benefits, enhancing your overall experience at Vivo Centre.

Join Vivo Today!

The V.I.V.O. Fee & Membership Renewals

Understanding the V.I.V.O. Fee
The V.I.V.O. (Vital Investment and Valued Operations) Fee* of $75 was introduced to enhance the guest experience and applies all new prepaid annual, continuous and subsidized memberships.  This fee helps us streamline payment processing and make continuous improvements that directly benefit you. We’ll use it to upgrade our systems, adopt new technologies, and optimize our services to serve you better. Rest assured, we’ve carefully assessed this fee to ensure fairness and transparency.

Renewing Your Membership
If your membership is ending soon, you can renew it within 60 days without being charged the fee again. Simply renew in-person at Vivo Centre to waive the fee. If you renew online within 60 days, the $75 fee will be charged initially, but we’ll reimburse it to you during your next visit. To avoid this refund process, please visit our East Guest Services desk for membership renewals within 60 days of expiring.

If your membership has been expired for more than 60 days, you’ll need to purchase a new membership, and the V.I.V.O. Fee will be applied.

*Formerly known as the Community Investment Fee.

Terms & Conditions

  • The V.I.V.O. (Valued Investment and Vital Operations) Fee of $75 will apply to all NEW memberships as of November 1st, 2023. The re-introduction of what was formerly known as the Community Investment Fee, now called the V.I.V.O. Fee (Vital Investment and Valued Operations Fee) that will be introduced on all membership purchases. This fee of $75 on all prepaid annual and continuous memberships, including subsidized memberships, will be implemented to help cover the costs associated with payment processing and ongoing improvements within our organization. The fee will go into effect November 1, 2023, and be charged at the time of purchase, one-time, during the life of the membership. If a membership lapses, and is not resumed within 60 days, the V.I.V.O. Fee will be applicable.The re-introduction of the V.I.V.O. Fee will enable us to streamline payment processing procedures and invest in continuous improvements to enhance your overall experience. These improvements may include upgrading our systems, implementing new technologies, and optimizing our services to better serve you.
  • Please note that membership and admission prices are subject to GST except Youth and Child.
  • Refunds are not provided for facility closures on STAT days, due to maintenance, or for non-usage.
  • Term memberships (prepaid annual individual and household passes, 10X pass) have an expiry of 1 year.
  • Credits on account are non-refundable and must be used towards a Vivo offering.
  • Refunds of credits are only granted for medical reasons with a valid medical note, or for job relocation out of the city and cannot be processed for an account that is not yours. A $30 administrative fee applies for relocation. Proof of relocation is required. Other refunds due to unforeseen circumstances will be on a case-by-case basis and will have the $30 administration fee charged
  • Click here to see our youth fitness policy.

    I would like to receive updates & monthly newsletter content from Vivo. Please note that this can be opted out from at any point.

    © 2024 Vivo For Healthier Generations | Vivo is a registered Canadian charity #88308 2117 RR0001 | Privacy Policy | Terms of Use