Learn More
Plan Your Visit at Our Facility
Visit Us In Calgary
Looking for a place where community and well-being come together? You’ve found it! Vivo is the perfect spot to move, connect, and grow with others who share your passion for health and wellness.
Visit us today at 11950 Country Village Link NE and take a step toward a brighter, healthier you!
Hours of Operation
Monday – Friday:
5:30 AM – 11:00 PMSaturday – Sunday:
7:00 AM – 7:00 PMContact
Phone: (403) 532-1013
Email: guestservices@vivo.caAddress:
11950 Country Village Link NE
Explore Our Facility
Land Acknowledgement
In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Otipemisiwak Métis Nation (Districts 5 and 6), and all people who make their homes in the Treaty 7 region of Southern Alberta.
Parking
Complimentary Parking
You’ll find free parking in both our East and West Lots.
Accessible Parking & Parent Parking
Vivo’s East and West Lots include accessible and parent parking. These spots are wider and located close to curb cuts and entrances for easier access to our facility.
Charging Stations
Need to charge your electric car? You’ll find charging stations in both our East and West Lots.
Transporation
Public Transit
We are located two blocks from the Calgary Transit North Pointe bus terminal. The 86, 114, 123, 124 and 142 bus routes will all drop you off within a block of Vivo.
Regional Pathways
You don’t need a car to get to Vivo! Our facility is easily accessible from Calgary’s regional pathway system, which helps our guests choose active travel as a part of their health journey.
Bike Racks
Bike racks are located at the east and west entrances. Bicycles cannot be left overnight.
General Age Requirements
All children under 10 years must be with a caregiver/parent aged 16 years or older at all times. Age requirements for specific facilities within Vivo may vary. See our policies page for details.
Age Groups
- Adult: 18-59
- Senior: 60+
- Teen: 15-17
- Youth: 10-14
- Child: 2-8
Inclusive Facilities
At Vivo, everyone is welcome. In addition to men’s and women’s washrooms throughout the facility, we also offer inclusive options to meet the needs of all guests.
Gender-Neutral Washrooms
You’ll find gender-neutral washrooms in the Indoor Park, Fitness Centre, and Aquatic Centre. These spaces are large and easy to use, with roll-under sinks, wide walkways, grab bars, and help buttons for added safety and comfort.
Universal Change Rooms
Our universal change rooms in the Fitness Centre, and Aquatic Centre offer private spaces for families, caregivers, and anyone who prefers a more inclusive option. Each room includes a private shower, space to move around, an adult-sized change table, and a lift for added support.
Breastfeeding
Vivo is a breastfeeding-friendly space. You’re welcome to nurse anywhere in the facility. If you prefer a quiet space, our Nursing Room is located in the gender-neutral washroom inside the Indoor Park. It includes a comfy chair, a sink, room for strollers, and a few toys to keep older children entertained.
Accessibility
Signage
Vivo’s wayfinding signs have high contrast, braille, and clear icons to help everyone find their way—no matter their language, reading level, or vision.
Transferring Between Floors
Guests can choose to use the ramp by Vivo’s West Entrance, or our two 6.75 ft x 5.45 ft elevators to easily go between floors of the facility.
Our Facility
Vivo is purpose-built with accessibility in mind. View our Accessibility page for details on how Vivo is accessible for all ages and abilities.
Sensory Considerations
Sensory Time
During Sensory Time, select areas are adjusted to be calmer and more welcoming for those with sensory sensitivities. Each space runs at 50% of normal capacity to reduce noise and crowds. Music is turned down or off completely, and our lighting is dimmed or softened where possible.
Sensory Room
If our guests are overwhelmed, they can also take a break in our Sensory Room.
Sensory Backpacks
Vivo offers Sensory Backpacks for rent with a refundable $10 deposit. These backpacks are filled with helpful tools to support self-regulation.
Financial Assistance
At Vivo, we are committed to ensuring access for all. Visit our Financial Assistance page to learn more about affordability options that help reduce financial barriers.
Holidays Hours
Vivo’s holiday hours of operation are 9:00 AM – 5:00 PM unless otherwise noted below:
2026 Holidays
- New Year’s Day (Jan. 1)
- Family Day (Feb. 16)
- Good Friday (Apr. 3)
- Victoria Day (May 18)
- Canada Day (July 1)
- Heritage Day (Aug. 3)
- Labour Day (Sept. 7)
- Truth & Reconciliation Day (Sept. 30)
- Thanksgiving Day (Oct. 12)
- Remembrance Day (Nov. 11)
- Christmas Eve (Dec. 24, 5:30 AM – 5:00 PM)
- Christmas Day (Dec. 25, CLOSED)
- Boxing Day (Dec. 26)
- New Year’s Eve (Dec. 31, 5:30 AM – 5:00 PM)
Vivo Policies
Please read Vivo’s Policies and Standards of Conduct prior to using the facility.