Fitness Centre Lead

Organization Overview: 

At Vivo we are a charitable enterprise on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts – shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.  
With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life. 


As Fitness Centre Lead you will assist with the co-creation, development, resourcing, delivery, evaluation, performance and evolution of the Fitness Centre experiences.  You will create and connect with our customers, community and employees in ways that are impactful in driving and advancing our cause.  You will participate in re-imagining, overseeing and evolving the functions of the Fitness Centre team and bring Vivo experiences to life. You’ll mentor the team to deliver strong results and impact.   

Reports to: Fitness & Training Manager


  • Perform and lead all preventative maintenance on fitness equipment (tools provided).
    • For example: inspect parts for wear, lubricate rods, remove and clean chains, belts & electronic boards.
  • Perform minor repairs as per maintenance request forms.
    • For example: replace shrouds, replace cables.
  • Recommending necessary replacement items to maintain service, ensure safety or improve efficiency.
    • This includes, but is not limited to, equipment esthetics and parts.
  • Working with the Fitness & Training Manager to order parts & equipment from the most appropriate and cost-effective sources available.
  • Calling/ liaising with contractors to repair equipment in need of major repair.
  • Oversee the cleanliness, safety, and maintenance of all the areas of the group fitness facilities, including being aware of any fitness classes taking place during your shift and making sure the space is ready for our members and the instructors.
  • Participate in the assessment, revisions, and revamping operational policies, procedures and training manuals to ensure they are aligned and support business and team practices.
  • Spotting of customers using the fitness equipment, to ensure the proper techniques are being used for the customer’s safety and for VIVO.
  • Take the lead on responding to customer inquiries to resolution.
  • Participate in the preparation and delivery of appropriate presentations on products and services to members.  
  • Lead and manage first aid incidences in the Fitness Centre.
  • Assist the Fitness & Training Manager with recruiting, mentoring, developing performance, targets and the day-to-day performance management of the Lifestyle Fitness Consultant team utilizing Human Resources best practices to ensure a high-performing team.
  • Assist in regular scheduling and payroll for the Fitness Consultants.


  • Post-Secondary Diploma and/or University Degree in healthy living, experience and place making, kinesiology, social innovation and business etc.
  • Personal Training Diploma, canfitpro PTS or AFLCA PT. 
  • 3+ years experience in the fitness field.  
  • Minimum 3 years of leadership and supervisory experience.
  • Current Standard First Aid and CPR-C/AED certifications. 
  • Police Information Clearance within the past 3 years for current staff and 3 months for new staff.

Thank you for your interest in Vivo.  To apply for this position, please submit a copy of your resume and cover letter to

This posting will remain open until a suitable candidate is hired.

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